Last updated: September 7, 2025
At FrostCF, we stand behind the quality of our microfiber products and want you to be fully satisfied with your purchase. If for any reason you are not completely happy, our Refund & Returns Policy is here to help.
You may request a return within 30 days of receiving your order.
To be eligible, items must be:
Unused and in the same condition you received them.
In the original packaging.
Items that are used, damaged, or missing parts not due to our error will not be eligible for a return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to a defective or incorrect item.
We only replace items if they are defective, damaged, or incorrectly shipped.
If you need to exchange an item, please contact us at frostfiberr@gmail.com before sending the product back.
To return your product, please contact us first at frostfiberr@gmail.com for instructions.
You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error (e.g., defective or incorrect product).
For hygiene and safety reasons, the following cannot be returned:
Used microfiber products
Gift cards (if applicable)
Final sale items
If you have any questions about our Refund & Returns Policy, please reach out to us:
Email: frostfiberr@gmail.com
Phone: (407) 576-7290
Address: Palm City, Florida 34990, USA
